At Geometric Lamps, we’re committed to providing our customers with the best value and service. That’s why we offer free shipping from our warehouses located around the world. Depending on the product’s weight and size, your package will be shipped by the carrier of your choice.
Please keep in mind the following important information:
- We offer worldwide free shipping with an estimated delivery time of 15 to 30 days (25 to 45 days for Russia/Brazil). In rare cases, such as holidays or customs delays, delivery may take up to 60 days or more.
- For faster delivery, we recommend choosing international express shipping with EMS/DHL/UPS. We can offer discounted rates for these carriers, but shipping fees will apply.
- If you haven’t received your order within 50 days (or 60 days for Russia/Brazil), please contact us and we’ll help locate your parcel. We cannot control delivery times, but we’re here to assist you in any way we can.
- If you have any concerns about the quality of your product, please contact us before leaving negative feedback. We’re committed to addressing any issues and ensuring your satisfaction.
- When your parcel arrives, please inspect it carefully before signing for it. If any items are damaged, please ask the delivery company to issue a “damage certificate.” This will enable us to offer warranty and refund support.
- If you have any questions or comments about our products or policies, please don’t hesitate to reach out to us. We aim to respond to all inquiries within 24 hours.
Find Our High-Quality Warehouses Around the Globe
Discover our exceptional and diverse network of warehouses located across the world. Our warehouses are strategically placed to provide our clients with fast and high-quality service. We have warehouses in several countries including Australia, China, Czech Republic, France, Russian Federation, Spain, United Kingdom, United States, and more locations to be opened soon. Trust us to deliver your orders promptly and efficiently from our global warehouses.
International Shipping Services: Find Out Which Countries We Ship To
At our online store, we offer global shipping services to our valued customers. However, due to shipping restrictions, there are certain countries that we are unable to ship to. If you are unable to add your desired products to your shopping cart, it is likely that your location is one of these restricted countries. If you believe that this is an error, please feel free to contact us and we will do our best to assist you.
At Geometric Lamps, we want to make sure our customers receive their orders in a timely manner. However, please note that we are not responsible for any customs fees that may be charged once the items have shipped. By purchasing our products, you consent to the possibility that one or more packages may be shipped to you and may incur customs fees when they arrive in your country. We advise our customers to check their country’s customs regulations before placing an order to avoid any unexpected charges. If you have any questions or concerns regarding customs fees, please feel free to contact us and we will be happy to assist you.
At our store, we offer shipping worldwide with varying delivery times. Below are our estimated shipping times by location
|Location||*Estimated Shipping Time|
|United States||2-20 Business days|
|Canada, Europe||2-20 Business days|
|Australia, New Zealand||2-30 Business days|
|Central & South America||2-30 Business days|
|Asia||2-20 Business days|
|Africa||2-45 Business days|
Please note that these are estimates only and do not include our 2-7 day processing time. Also, please be aware that the maximum delivery time is 45 business days. For more detailed information about shipping times, please refer to our shipping details page.
*Shipping times may vary due to factors such as customs processing, postal service delays, or unforeseen weather conditions.
Tracking your order is important, and we are happy to provide tracking information for your convenience. When you make a purchase with us, you will receive an email containing your tracking information once your order has shipped. Please note that in some cases, tracking information may not be available for orders that are shipped with our free shipping option.
If your tracking information says “no information available at the moment,” don’t worry. It can take 2-5 business days for some shipping companies to update their tracking system. However, if it’s been more than 5 business days since you received your tracking number and there is still no information available, please contact us and we will be happy to assist you.
In some cases, items from the same purchase may be shipped separately due to logistical reasons, even if you have chosen combined shipping. If you have any questions about your order or shipping, please don’t hesitate to contact us. We are always here to help.